FAQ's

Do you offer free shipping?
Yes, we offer free shipping on all orders within the UAE and KSA.

What is the estimated delivery time?
Orders are typically delivered within 1-4 days depending on your location in the UAE or KSA.

Is Cash on Delivery (COD) available?
Yes, we offer Cash on Delivery (COD) for both UAE and KSA customers.

Can I return or exchange an item?
Yes, you can return or exchange items within 15 days of receiving your order, as long as they are in original, unused condition.

How can I track my order?
After shipping, we will send you a tracking number via email or SMS so you can track your order.

What if I receive a damaged product?
If you receive a damaged or faulty product, please contact us immediately at ameerahlanofficial@gmail.com, and we’ll arrange for a replacement or refund.

Do you deliver internationally?
Currently, we only deliver within the UAE and KSA.

How can I contact customer support?
You can reach us by email at ameerahlanofficial@gmail.com for any questions or assistance.

Are your products genuine?
Yes, all our products are 100% genuine and sourced from trusted suppliers.

Can I modify or cancel my order?
If your order hasn’t shipped yet, you can modify or cancel it by contacting us as soon as possible.